General terms and conditions of sale and use

Terms and conditions of use and sale - Privacy policy

The www.123monecole.com website is published by 123 MON ECOLE Paris XV, hereinafter referred to as 123 MON ÉCOLE, a simplified joint stock company with capital of 5,000 euros, headquartered at 28 rue Frémicourt - 75015 Paris (France), registered under number 752 469 353 (R.C.S. Paris) Intracommunity number / siren: FR15752469353
UAI code: 0755875D, Tel: + 33 (0)1 71 37 32 46
Email : contact@123monecole.com
Publishing director: Marie-Fanny Fornasari
Site host www.123monecole.com: Scaleway
Address of host: 8 rue de la Ville l'Evêque, 75008 Paris (France)
Host tel: +33 (0)1 84 13 00 00 - fax: +33 (0)899 173 788
Site creation date www.123monecole.com: September 5, 2016
Last update of the General Terms and Conditions of Sale and Use: October 2024

GENERAL CONDITIONS OF USE AND SALE OF THE SITE www.123monecole.com

Ensemble Scolaire 123 mon école (hereinafter "Ensemble Scolaire 123 mon école") is a group of private, non-contractual nursery and elementary schools offering bilingual French/English education, as well as bilingual extra-curricular activities.

Ensemble Scolaire 123 mon école now has 5 independent establishments on several sites:

● 123 mon école Paris XVe - preschool - 2/3 years: 37 avenue de Lowendal, 75015 Paris
● 123 mon école Paris XVe - preschool - 3/6 years: 28 rue Frémicourt, 75015 Paris
● 123 mon école Asnières - preschool and nursery: 58 rue de la Sablière, 92600 Asnières-sur-Seine
● 123 mon école Boulogne - preschool, nursery and elementary: 87 rue du Château, 92100 Boulogne-Billancourt
● 123 mon école Bois-Colombes - preschool and nursery: 6 rue Hispano-Suiza, 92270 Bois-Colombes

ARTICLE 1 - PURPOSE - APPLICATION ENFORCEABILITY - DEFINITIONS

1.1 Purpose
The purpose of the General Terms and Conditions is to set out the rules governing the use of the Site, for any purpose whatsoever, by any User accessing the Site. They also define the terms and conditions for the admission of students and their enrolment in the schooling provided by the School. Every User therefore undertakes, on every visit to the Site, to comply with the General Terms and Conditions, which apply to all services available on the Site, whether provided free of charge or for sale. Consequently, all Users accept all the General Terms and Conditions before applying for admission, registering, re-registering and purchasing services online, consulting information and/or simply using the Site free of charge. Users are therefore advised to read the General Terms and Conditions carefully, and to print and/or save them on a durable medium. The conditions under which children are enrolled by the Establishment and take part in extra-curricular activities, as well as the reciprocal rights and obligations of the parties, are also defined in the Internal Regulations drawn up by 123 Mon Ecole. Their provisions complement those of the General Terms and Conditions. The Internal Regulations are available online on the Site and must be accepted when a student enrolls or re-enrolls online at the School. The General Terms and Conditions and the Internal Regulations are presented on the Site in French.

1.2 Application and enforceability
1.2.1 The fact that 123 mon école, the Establishment or the User does not avail itself at a given time of any of the clauses of the General Terms and Conditions and/or the Internal Regulations may in no case be interpreted as a waiver, by 123 mon école, the Establishment or the User, to avail itself subsequently of any of the said clauses.
1.2.2 123 mon école is free to modify the General Terms and Conditions and the Internal Regulations at any time in order to adapt them to changes in the Site and/or legislation. The User is therefore advised to refer regularly to the latest versions permanently available on the Site and to cease use of the Site in the event of disagreement with the provisions of the General Conditions and Internal Rules in force. However, for Members, the General Conditions and Internal Regulations applicable are those in force on the day of submission of the application for admission of the child to the School for the school year concerned. Any condition contrary to the General Terms and Conditions and/or the Internal
requested by the User and not accepted by 123 mon école and the Establishment shall not be binding on the latter.
1.2.3 In the absence of proof to the contrary, the data recorded on the Site constitutes proof of all transactions between 123 mon école or the Establishment and any User.

1.3 Definitions
In the General Terms and Conditions, words or expressions beginning with a capital letter have the following meaning:
Extra-curricular activities refers to activities offered on Wednesdays at the Establishment for children aged 2 to 10. Extra-curricular activities are subject to an admission procedure independent of schooling. For extra-curricular activities, please visit www.123mesactivites.com, accessible from the Site at the following address: https: 123monecole.com/activites-extra-scolaire/.
The Software Application refers to the secure Internet platform of the https://123monecole.eduka.school/login website, to which the User is automatically redirected when he/she wishes to create an Account and register his/her child online.
Admissions Office means the information and assistance service made available to Users by 123 mon école. The Admissions Office can be contacted by telephone on + 33 (0)1 71 37 32 46 (toll-free number from a landline in France) from 9am to 5pm, except Saturdays and Sundays, or by e-mail or post at the following addresses(contact@123monecole.com) or 123 mon école 28, rue Frémicourt - 75015 Paris (France).
Account means the personal and protected space made available to the Member from the Software Application dedicated to the management of school life, secured and accessible from the Site. The Account allows the Member to access the Software Application in connected mode, after having identified himself by his access codes, as well as the personal information he has communicated. Opening an Account enables the Member to benefit from certain functionalities which are only accessible to Members. A valid e-mail address is required to create an Account.
General Terms and Conditions refers to the present general terms and conditions of use and sale of the Site, which also govern the User's relationship with the Establishment where their child attends school, as well as with the Site's subcontracted service providers.
Établissement refers to one of the schools in the 123 mon école school group chosen by the Member to enrol their child. Initially founded in 2012, each 123 mon école école school is registered with the Rectorats of the Paris and Versailles Academies.
Member refers collectively to the parent(s) or legal guardian(s) who have opened an Account.
Internal Regulations means the internal regulations established by 123 mon école defining the rules of life within the School which must be respected by the child and his/her parents or legal guardians.
Site refers to the website " www.123monecole.com " and its mobile version, operated by 123 mon école.
User means any natural person having access to the Site, on a non-professional basis, regardless of where they are and how they are connected. The User may therefore be a Member or an ordinary Internet user.

ARTICLE 2 - ACCESS AND USE OF THE SITE

2.1 The equipment (computers, telephones, software, telecommunication means, etc.) allowing access to the Site is the exclusive responsibility of the User, as are the telecommunication costs incurred by their use.

2.2 The User undertakes not to infringe the rights of 123 mon école and undertakes to:
- use and/or download the information appearing on the Site on his/her equipment for exclusively personal, non-commercial and time-limited use;
- print the downloaded information on paper only on condition that the copies thus made are for exclusively personal use, which excludes in particular any reproduction for professional or commercial purposes or mass distribution, whether free of charge or for a fee;
- not to copy and/or reproduce all or part of the Site, in particular on another site, another application or an internal company network;
- not to reproduce, reuse, summarize, alter, modify, move, extract, replace, store, rebroadcast, represent or retain, directly or indirectly, on any medium whatsoever, by any means and in any form whatsoever, all or part of the information and/or reproductions (illustrations, photos, etc.) appearing on the Site and/or the name, logo(s) and trademarks of 123 mon école or any third party;
- to set up control systems adapted to technical developments in order to prevent any "piracy" of the Site and in particular to prevent the illicit use or use contrary to the General Conditions of all or part of the information and reproductions appearing on the Site in any manner or form whatsoever;
- to inform 123 mon école as soon as it becomes aware of any "piracy" and in particular of any illicit or non-contractual use of all or part of the Site, whatever the means of distribution used.

2.3 The User must not use any device, software or program that may interfere or attempt to interfere with the proper operation of the Site. Thus, the User undertakes, each time he uses the Site, to adopt normal and reasonable behavior and not to hinder, in any way whatsoever, its proper operation. In particular, the User undertakes :
- not to disrupt, slow down, block or alter the normal flow of data exchanged when using the Site;
- not to speed up the scrolling of Site content in such a way as to modify or alter its operation;
- not to commit any other action having an equivalent disruptive effect on the Site's functionalities;
- fraudulently access, maintain, hinder or disrupt the Site's access systems.
access systems.

ARTICLE 3 - PRESENTATION OF SERVICES AND AVAILABILITY

3.1 In each school, bilingual teaching (French and English) is provided in kindergarten based on Montessori pedagogy for children aged 2 to 6.
In the elementary section, teaching is also bilingual. In French, teaching is based on the Education Nationale curriculum, and in English, on Anglo-Saxon national programs.
For extra-curricular and vacation activities, registration can be made from the Site, 123monecole.com. Members will be redirected to the extra-curricular activities booking site dedicated to the School of their choice. Members only have access to the services to which they have subscribed.

3.2 Each service is described on the Site. This description mentions the essential characteristics of the service and its duration. In case of doubt, or if further information is required, the User is invited to contact the Admissions Office, whose contact details are given in article 8 below. The photographs presenting the services on the Site are provided for illustrative purposes only.
3.3 Service offers and prices are valid for as long as they are visible on the Site, unless otherwise indicated. The services offered are subject to availability or to the presence of a sufficient number of participants.
In the event of unavailability of a service after subscription, the Member will be notified immediately by e-mail. In this case, the Member will be reimbursed for any sums already paid within 14 days of 123 mon école école sending the e-mail notifying the Member of the unavailability of the service in question.

ARTICLE 4 - ONLINE REGISTRATION AND PURCHASE PROCEDURES

4.1 Creating an Account
4.1.1 Submitting an online application for admission to the Site is an essential and mandatory prerequisite to any procedure offered on the Site. The User is automatically redirected to the Software Application in charge of subcontracting data relating to student admission. The User must then fill in the mandatory fields (indicated by a red dash) on the admission application form. Failure to provide and validate the mandatory information will prevent the application from being submitted and the Account from being created. At this stage, the Member undertakes to provide true, accurate and complete information and to keep it up to date without delay. In order to inform 123 mon école of any changes made to the data provided by the Member when creating his/her Account:
- for changes to contact details, the Member may modify them himself/herself by going directly to the "PROFILE" section of the Software Application,
- for data relating to their child's state of health, Members are required to inform 123 mon école of any changes by contacting the Management Department, whose contact details appear on the Site.
In the event that the Member provides false, inaccurate, out-of-date or incomplete information, 123 mon école is entitled to refuse any application for admission, registration or re-registration for the service requested, to suspend it or to cancel it under the conditions set out in article 4.2.7 of the general terms and conditions, without this giving rise to any obligation or compensation.

4.1.2 When creating an Account, the Member is required to choose personal access codes (an identifier and a password). The Member's access codes enable him/her to identify him/herself and to access his/her Account at all times, as well as to subscribe to the services offered on the Site. They also guarantee the confidentiality of the information contained in the Member's Account. It is therefore the Member's responsibility to protect the confidentiality of his/her Account and access codes. In the absence of proof to the contrary, any connection to the Software Application or transmission of data using the Member's access codes shall be deemed to have been made by the Member. In this respect, the Member is responsible for all financial consequences resulting from the use of the Site and the Software Application in his or her own name, but also on behalf of third parties, including minors, unless fraudulent use resulting from no fault or negligence on his or her part can be demonstrated. Consequently, the Member undertakes to keep his or her access codes secret and to refrain from disclosing them in any form whatsoever to third parties. In this respect, the Member may explicitly disconnect at the end of each session. In the event of loss, theft, accidental disclosure or forgetfulness of their access codes, Members may generate new ones directly on the Software Application.

4.1.3 The Account allows the Member to consult the history of his or her subscriptions and purchases, and of his or her invoices, and to download them in pdf format from his or her Account. Members are free to close their Account at the end of the contracted service. To do so, he/she must send an e-mail to the Admissions Office, whose contact details are given in article 8, indicating that he/she is requesting the deletion of his/her Account. No retrieval of data will be possible. 123 mon école reserves the exclusive right to close the Account of any Member who has contravened the General Terms and Conditions and/or the Internal Regulations, or any Account that has been inactive for at least one year. Such deletion shall not constitute a loss for the Member, who shall not be entitled to claim any compensation as a result. Such deletion does not preclude 123 mon école from taking legal action against the Member, should the facts justify such action.

4.2. The process for first-time enrolment
4.2.1 Families wishing to enroll their child are invited to come and visit the Establishment by registering for an individual appointment or for one of the information meetings, where 123 mon école 's management presents the Establishment's project, how it operates and answers questions. Registrations can be made directly online from the Site.

4.2.2 Enrolment for the school education provided by the School is compulsory and takes place online as indicated below:
The Member fills in the information requested in the application form, available on the Software Application. Unless otherwise specified, admission applications are made for a specific period, indicated on the Site. Moreover, the reference dates for admitting students are not the same for first-time applications or for re-enrolments.
When applying for admission, the Member enters the school year in question. He/she provides information on his/her marital status, family and professional situation. He/she provides information on his/her child's state of health. They choose the type of schooling, i.e. full-time or part-time. He/she chooses the method of payment to be used for school fees (direct debit, cheque or other), as well as the frequency of payment (monthly, quarterly or annually).
He/she chooses the type of catering for his/her child - school canteen or lunch box - as well as the method of payment.
Finally, the form includes all the authorizations required by 123 mon école, i.e.: permission to go out on foot to the square or to a cultural or sporting establishment; permission to be photographed in the context of school life, for families only; permission to be photographed for promotional purposes on school media; permission to communicate contact details to other parents at the school.

Documents required when applying for admission:
● A letter of motivation
● A digital portrait photograph of the child
● Birth certificate or copy of the child's birth certificate
● A medical certificate showing the validity of the child's vaccinations
● A copy of the child's "livret de suivi des apprentissages" or school reports for applications made from kindergarten age upwards.
● Payment of application fees (non-refundable and non-deductible from school fees).

Members are also asked to read and accept the General Terms and Conditions and the Internal Regulations, which are available on the Software Application.
Before clicking on the "Send" button, the Member can return to the previous pages to correct any errors, modify the application or cancel it. Finally, the Member validates the application by clicking on the "Send" button, and pays the non-refundable application fee of 350 euros, which is not deductible from tuition fees. To do this, they will be redirected to the Lyra online payment platform.

4.2.3. The application is then examined by the Admissions Office. If the application is complete and the application fees have been paid, the Member receives a positive notice by e-mail. The Member has 10 working days to sign these General Terms and Conditions and the School's Internal Regulations online.

Any incomplete file will automatically be put on hold and not processed. The favorable opinion initially communicated will be suspended beyond the 10-working-day deadline. The student's place at the school will no longer be guaranteed.

4.2.4 The application for admission to the School is definitively validated and the child enrolled when the Member receives an e-mail from 123 mon école in which the School confirms its express agreement to the child's admission and enrolment.
The status of the admission request on the software platform changes from "Dossier in process" to "Inscription validée".

4.2.5 Once the child has enrolled at the school, the accounting department will inform the Member of the annual tuition fees according to the choices made in the application form. The member is invited to complete the SEPA direct debit form or provide any other means of payment.
A civil liability certificate is also requested from the member at the start of the school year.

4.2.6 Cancellation or refusal of admission by 123 mon école
123 mon école reserves the right to cancel or refuse any request for admission from a User and the enrolment of a child :
- with whom there is a major disagreement relating to the institutional operation or educational project of the school,
- with whom there is a dispute relating to the payment of a previous service,
- who has not in the past respected the provisions of the General Terms and Conditions and/or the Internal Regulations,
- in the event that 123 mon école does not receive the means of payment chosen to settle school fees and options within the allotted time, following the e-mail confirming the child's admission,
- in the event of non-payment,
- if the information required to open a Member's Account and/or to pay for the service subscribed to and/or its provision is erroneous or cannot be verified,
- if capacity is reached or if an insufficient number of children have registered.

4.2.7 Archiving
123 mon école école archives electronic admission confirmations sent to Members, as well as the General Terms and Conditions and the Internal Rules signed by Members, on a reliable and durable medium. They may be requested by writing to the Admissions Office, whose contact details are given in article 8 below, or consulted on the Member's Account.

4.3. The re-enrolment process
An application for admission for a child already enrolled at 123 mon école is given priority by the Admissions Office. Subject to the availability of places, a child who starts school at a 123 mon école école school will benefit from a place for the entire duration of the school curriculum offered at the school, provided that the parents or legal guardians reiterate the admission request each year, at the times and under the conditions previously defined and communicated to Members. The re-enrollment period and procedure are communicated to families by e-mail each year. The re-enrolment procedure for a child already enrolled at 123 mon école is carried out by the Member online, as for a first application. Apart from the different deadlines, the procedure is carried out in accordance with the provisions of article 4.2 above.

4.4 : Admissions during the school year
Subject to the availability of places, the Admissions Office may register a new child during the school year.
For a child entering the Moyenne or Grande Section during the year, the school may set up the following protocol:
- 1 or 2 days of immersion, whenever possible
- Contact with the child's school of origin,
- Learning follow-up booklet
The admission procedure is carried out via the online member, as for an initial application. Apart from the different deadlines, the procedure is carried out in accordance with the provisions of article 4.2 above. The calculation of the invoice will be adjusted according to the child's date of entry into the Establishment. The month during which the child is welcomed is billed in full.

ARTICLE 5 - PRICES - PAYMENT CONDITIONS

5.1. The price of services is shown on the Site and is accessible from the "Tuition Fees" section. Prices are indicated by School and by school year. Prices are given in euros. The total amount due by the Member has been communicated in advance by the accounting department, following the sending of the e-mail confirming enrolment in the school.

5.2. The price paid by the Member is that in force on the day of the online submission of the application for admission. 123 mon école reserves the right to modify the price of its services at any time. However, services will be billed on the basis of the prices in effect on the day the Member submits his or her online application for admission.
5.3 Payment of application fees is made by the Member :
- by credit card via the secure system set up by payment service provider Lyra.
- or by cheque, at the Member's request.

An invoice is sent to the Member by e-mail as soon as the funds are received and the application form is considered finalized.

5.4 Payment of tuition and catering fees
5.4.1 Tuition fees are billed annually, and can be paid by cheque, direct debit or in cash up to the legal maximum of 1,000 euros, with a supplementary cheque for the balance of the bill. In the event of non-payment of school fees on the dates indicated on the invoice (monthly and/or quarterly payment schedule), the Management reserves the right to no longer accept the child at the Establishment. Financial costs incurred by non-payment of subscribed services will be charged to the Member.
For children enrolled during the year, school fees will be invoiced on a prorata temporis basis, starting with the month in which the child starts school (any month started being due), to which will be added a flat-rate invoice corresponding to an extra month's schooling.
For example, if the child arrives in January, school fees will be prorated over 6 months (from January to June) to which will be added the flat-rate billing of one month's extra schooling.
Payment methods :
● either by cheque in three instalments, made payable to 123 mon école, handed in when the child is admitted
● by direct debit on a quarterly or monthly basis
● in cash up to the legal limit of 1,000 euros, with an additional payment by cheque for the balance of the invoice due.

5.4.2 Meal charges are invoiced annually, as follows. In the case of year-round childcare, meal costs are calculated from the 1st day the child has lunch at school.
Method of payment :
● either by cheque in three instalments, made payable to 123 mon école, handed in when the child is admitted
● by direct debit on a quarterly basis
● or in cash quarterly, up to the legal limit of 1,000 euros, with an additional payment by cheque for the balance of the invoice due.

5.5 In the event of non-payment, the Establishment will contact the Member directly. If necessary, a reminder letter will be sent, possibly followed by a formal notice sent by registered mail with acknowledgement of receipt. Any new enrolment will only be possible once the costs of schooling and extra-curricular activities have been paid in full.
In the event of a payment incident, bank charges will be billed to the Member, and the Establishment reserves the right to recover sums due by any legal means. Costs incurred in making refunds may also be charged to Members.

5.6 It is expressly agreed and accepted by the Member that in the event of the School being closed due to a cause beyond the control of 123 mon école (in particular due to an epidemic or pandemic), there will be no reimbursement of tuition fees, and educational continuity will be ensured during the closure of the School and/or if it is decided by the State or local authorities to change the school calendar to allow the postponement of teaching that could not be provided.

ARTICLE 6 - FOLLOW-UP OF APPLICATIONS FOR ADMISSION

Members can track the progress of their registration by contacting the Admissions Office, whose contact details are given in article 8 below. They can also visit the dedicated area of the Software Application.

ARTICLE 7 - RIGHT OF WITHDRAWAL AT THE TIME OF REGISTRATION

In accordance with the provisions of article L 221-18 of the French Consumer Code, the Member has a right of withdrawal under the following conditions:
The Member may exercise his right of withdrawal, without reason or cost, within 14 clear days of receiving the e-mail from 123 mon école confirming acceptance of his application for admission and enrolment of his child in the School.

The right of withdrawal can be exercised as soon as the application is submitted online, without even waiting for the e-mail from 123 mon école informing the Member of its agreement. The application fee remains payable to 123 mon école. The Member is informed of this condition when submitting the admission application for his/her child.

When the 14-day period expires on a Saturday, Sunday or public holiday, it is extended until the next working day. The Member may exercise his right of withdrawal by sending the standard withdrawal form, available on request from the School, or any other unambiguous statement expressing his wish to withdraw to the following postal address: 28 rue Frémicourt 75015. An e-mail may also be sent to 123 mon école at the following address: contact@123monecole.com.

Tuition fees, meals and childcare already paid will be reimbursed. This reimbursement will be made as soon as possible and no later than 14 days from the date on which 123 mon école was informed of the Member's decision to withdraw. Refunds will be made according to the original method of payment used by the Member at the time of registration.

ARTICLE 8 - THE ADMISSIONS OFFICE

For any information or questions about schooling at the School or other services offered on the Site, the Admissions Office is available to Users from Monday to Friday, 9am to 5pm: Tel: +33 (0)1 71 37 32 46 (call not surcharged from a landline in France) E-mail: contact@123monecole.com Address: 123 mon école 28 rue Frémicourt 75015 Paris.

ARTICLE 9 - INTELLECTUAL PROPERTY

9.1 All logos, trademarks, other distinctive signs, visuals, photos, texts, comments, illustrations, drawings and images reproduced on the Site are subject to copyright and intellectual property rights. Any total or partial reproduction of these elements and of the Site is therefore strictly forbidden without the prior written consent of 123 mon école or its partners.

9.2 The User undertakes not to use the content of the Site and all the information brought to his attention in a manner likely to infringe the rights of 123 mon école or its partners and that their use will never constitute an infringement or an act of unfair competition.

ARTICLE 10 - DURATION OF SERVICES - CANCELLATION AND TERMINATION CONDITIONS

10.1 A child's enrolment in the School is for a fixed period corresponding to one school year.

10.2 123 mon école reserves the right to terminate the enrolment of a child during the school year for non-payment or for a serious reason during the school year.
By serious reason, 123 mon école means in particular any conflictual or litigious situation which has not been resolved between the School and the Member. If the Member, or a student, undermines the smooth running of the school, denigrates or disrespects any member of the educational community, this may lead to the termination of the child's enrolment. Depending on the seriousness of the situation, the student's registration may be terminated immediately or, in the best-case scenario, at the end of a school term.

10.3 In accordance with article 7, in the event of cancellation of registration by the Member, the application fee remains the property of 123 mon école and will not be reimbursed once the application has been processed.

10.4 If a Member cancels his/her child's enrolment after the 14-day cooling-off period has expired, but before the child's 1st day of school, the first term's tuition fees remain payable to 123 mon école, unless the cancellation :
● results from a case of force majeure as defined by article 1218 of the French Civil Code,
● is due to a legitimate and compelling reason, upon presentation of official proof,
● is the result of a decision by 123 mon école.

10.5 If a child leaves the Establishment during the year, full tuition fees are due except in cases where the child's departure :
● results from a case of force majeure as defined by article 1218 of the French Civil Code,
● is due to a legitimate and compelling reason, upon presentation of official proof,
● results from a decision by 123 mon école.
Thus, in the event of force majeure as defined in article 1218 of the French Civil Code, a legitimate and compelling reason or a decision by 123 mon école, forcing the child to leave the Establishment, only the current month's school fees and catering costs will be retained, in proportion to the days spent by the child at the Establishment.
In all other cases, only the catering fees will be reimbursed to the Member, in proportion to the days spent by the child at the Establishment and on condition that the 123 mon école Management is notified at least one month before the child's planned departure date by registered letter with acknowledgement of receipt.

10.6 In any event, the Member whose child leaves the Establishment prematurely during the school year must notify the 123 mon école Management by registered letter.

ARTICLE 11 - EFFECTS OF THE TERMINATION OF THE SUBSCRIBED BENEFIT - CLOSURE OF THE ACCOUNT

The expiry or termination of the subscribed service, for any reason whatsoever and by whomever caused, will immediately and automatically lead to the deactivation of the Member's Account. The Member will be informed by e-mail or letter of the deactivation of his or her Account. In the event of closure of the Member's Account, for whatever reason, the Member will no longer be able to order online on the Site from the effective date of closure of his or her Account. Whatever the cause, closure of the Member's Account does not entitle the Member to any compensation whatsoever.

ARTICLE 12 - PROCESSING OF PERSONAL DATA - COOKIES

12.1 The Data Controller who collects the personal data of Users on the Site and implements the processing of their data is :
123 mon école " Société par actions simplifiée with capital of 5,000 euros, registered under number 752 469 353 (R.C.S. Paris) with registered office at 28 rue Frémicourt - 75015 Paris France - telephone: 33 (0)1 71 37 32 46 - e-mail address: contact@123monecole.com.

12.2 123 mon école strives to protect the privacy of Site Users by complying with current French regulations. Accordingly, 123 mon école adopts and complies with a data processing policy that complies with current regulations. As such, 123 mon école complies with applicable European law on the protection of personal data, and in particular, the European General Regulation on the Protection of Personal Data n°2016/679 of April 27, 2016 (known as the "RGPD"), as well as French legislation taken in application thereof (i.e. the "Informatique et Liberté" law of January 6, 1978).
On each of the collection forms present on the Site and the Software Application, Users are informed in particular of the purposes pursued by the processing of their data collected via the form, of the mandatory or optional nature of the responses requested (indicated by an asterisk) and the consequences of failing to respond, of how long their data will be kept, of the recipients of such data as well as of the existence and methods of exercising all their rights. In order to register for the services offered on the Site, the Member must provide information. Information marked with an asterisk is required to open an Account and register for the services requested. Without this information, 123 mon école will not be able to process the enrolment request, and the Member will not be able to submit the enrolment form online. The other information requested, for which a response is optional, is intended to help us get to know the Member and the child better, in order to improve the services provided by 123 mon école and the School where the child will be attending, and is therefore optional. The Member is free not to respond.
123 mon école does not collect any information concerning the User without his/her knowledge and consent. The same applies to information concerning registered children.
Personal data is collected, depending on the case, either automatically as a result of Users' visits and/or actions on the Site and Software Application, or directly from Users (via a collection form that Users fill in voluntarily), or indirectly via 123 mon école 's partners or social networks.
Thus, 123 mon école collects personal data from Users when:
● they browse the Site and the Software Application,
● they fill in forms online,
● their relatives subscribe to one of the services on the Site in which they will participate,
● they subscribe to one of the 123 mon école newsletters,
● they contact 123 mon école (by email or telephone),
● pay online,
● send their testimonials and opinions to be published on the Site,
● they share content from the Site or their opinion on it via Facebook, Instagram, Twitter and Linkedin from the Site.

12.3 123 mon école takes into account the principles of data minimization, data protection by design and data protection by default. Consequently, personal data is only collected if it is relevant, adequate and limited to what is necessary for the purposes for which it is processed.
123 mon école may therefore collect and process Users' personal data (particularly when they have become Members) and the following information:
● the first and last names of Users and their children,
● their title,
● their email address,
● their age,
● their date of birth,
● their nationality,
● their telephone numbers (landline and/or mobile),
● their professions,
● data relating to the child's compulsory vaccination status at the time of their child's enrolment or re-registration,
● medical information that may have an impact on the child's schooling or on the organization of the Establishment due to the need for specific care (in particular the presence of a disability requiring special care or adaptation of reception conditions, implementation of a PAI, with the express consent of Users,
● if necessary, information concerning the child's specific diet,
● their login and password,
● a digital photograph of their child with the express consent of the Users,
● information concerning the chosen means of payment (including in particular the bank card number and its expiry date, as well as the bank card holder),
● proof of insurance, cancellation or damage incurred,
● the history of services ordered, offers consulted and any complaints,
● a list of services provided and any cancellations,
● the User's experience of the Site and the services provided.
In certain cases, 123 mon école may collect information provided by the User about other people. 123 mon école uses this information solely to respond to the User's request and will not send any commercial communications or newsletters to these persons unless they choose to receive communications from 123 mon école.

12.4 Users' personal data is collected for specific, explicit and legitimate purposes.
Depending on the case, Users' personal data may be used to:
● enable them to access and use the Site,
● enable them to become Members,
● managing their requests for information,
● processing and managing their school enrolment,
● manage their Account and personalize their profile,
● enable a better description of the services presented on the Site,
● the performance of profiling operations in order to personalize 123 mon école 's service offering according to the User's various experiences on the Site and services already provided,
● online payments,
● relationship management and follow-up (telephone/email) in particular in order to contact Users about their child's schooling and to deal with them on the various aspects of their child's school life (mail, invoices, insurance, educational follow-up, etc.),
● manage and monitor the exercise of Users' rights,
● facilitate navigation on the Site,
● sending support or service-related messages, updates, security alerts,
● sending 123 mon école newsletters to which Users have subscribed, and commercial offers. If the Member no longer wishes to receive newsletters and commercial solicitations, he/she may request this at any time by writing to the following e-mail or postal addresses: contact@123monecole.com or 123 mon école, service des newsletters, 28 rue Frémicourt 75015 Paris (France).
● management of notices,
● personalization and improvement of online services and advertising,
● Site security,
● verify or authenticate information transmitted by Users,
● to compile statistics and performance data in order to analyze Site activity and improve the services offered (and in particular for audience measurement and statistics such as the number of pages viewed, the number of visits, as well as Users' activity on the Site or the geographical area in which they live),
● detect and prevent fraud (in particular identity theft), security incidents and other abusive and/or illicit activities (in particular the creation of false accounts, hacking),
● keeping connection logs,
● comply with 123 mon école's legal obligations.
123 mon école may also use the personal data collected for administrative purposes or for any other purpose imposed by current legislation.

12.5 Personal data is processed by 123 mon école only in cases permitted by applicable regulations, and in particular under the following conditions:
● when the User has given free, specific, informed and unambiguous consent to the processing of his/her personal data (e.g.: subscription to newsletters, sending of commercial solicitations),
● when this is necessary for the performance of the services ordered or of pre-contractual measures taken at his request (e.g.: creation of the Account, performance of the services, follow-up of schooling, invoicing and payment of the services, performance of any other current or future service related to the use of the Site),
● to comply with legal or regulatory obligations (e.g. invoice retention, fraud prevention),
● when 123 mon école école's legitimate interests may be such as to justify processing by it (e.g.: publicizing its services, carrying out profiling operations, implementing IT security measures).
Information in compliance with applicable law is provided in each case.

12.6 The personal data collected is intended for the company 123 mon école, which is responsible for its processing. More specifically, it is used by the following internal departments: administration, personal data management and accounting.
This data may also be transmitted to the School where the child is enrolled, to 123 mon école 's service providers or subcontractors who contribute to the processing of admission applications submitted on the Site and the Software Application, to payments made online or to the management of the Site and its database, all of whom are subject to a non-disclosure obligation. Depending on the choices made by the Member when submitting his or her admission application, some of this data may also be communicated to other parents who have registered their children with the Establishment. Under no circumstances will this data be passed on to third parties for advertising or canvassing purposes. Similarly, 123 mon école will not sell or rent any information or personal data transmitted by the Member without his or her express prior consent.
In addition, 123 mon école may transmit personal data to police authorities in the context of legal requests concerning the fight against fraud or the protection of minors.
Data (notably relating to User identification) is also shared with third parties when the User uses the social buttons present on the Site. Such use is governed by the terms of use of the social networks concerned, which the User is invited to consult.

12.7 Personal data is protected by technical and organizational measures that comply with French and European legal and regulatory requirements, ensuring its security and confidentiality.
In particular,123 mon école uses protection technologies, such as "Cookieyes" (RGPD compliant), "CCPA". 123 mon école has also implemented regular software updates for all 123 mon école servers, antivirus systems and daily back-up procedures. Likewise, only authorized persons have access to the premises where 123 mon école 's servers are located, all of which are installed in a secure room.
All online payment transactions are carried out via secure payment systems. Confidential payment data is transmitted directly and encrypted to the corresponding institution.
123 mon école ensures, by means of written commitments and signed contracts, that its service providers, personal data hosts and subcontractors offer the necessary guarantees and implement sufficient security measures to ensure the protection of personal data entrusted to them, in accordance with the requirements of current regulations on the protection of personal data.
Although 123 mon école takes reasonable measures to protect Users' personal data, no transmission or storage technology is totally infallible. In accordance with applicable regulations, in the event of a proven breach of personal data likely to give rise to a high risk for the rights and freedoms of Users, 123 mon école undertakes to communicate this breach to the competent supervisory authority and, where required by the said regulations, to the persons concerned (individually or in general, as the case may be). Without prejudice to the foregoing, Users are responsible for exercising caution to prevent unauthorized access to their personal data and terminals (computer, smartphone, tablet).
The Site also provides links to third-party websites that may be of interest to Users. 123 mon école has no control over the content of these third-party sites or over the practices of these third parties with regard to the protection of any personal data they may collect. Consequently, 123 mon école declines all responsibility concerning the processing of personal data by these third parties, which are not subject to its personal data protection policy. It is the User's responsibility to find out about the personal data protection policies of these third parties.

12.8 The personal data collected and the related supporting documents are not kept beyond the duration of the child's enrolment in the Establishment or the examination of admission applications for which no action has been taken, with the exception of :
- data enabling the proper payment of subscribed services, which are kept for the time required to collect the sums due,
- the surname, first name and e-mail address of Members who have expressly agreed to receive the 123 mon école newsletter and its commercial offers. This data is kept only until the member has requested 123 mon école to delete it, and in any case for no longer than 3 years from the date of collection.
Some of this data is then archived with restricted access for a further period for strictly defined reasons (legal obligations or for evidentiary purposes) and authorized by law (payment, unresolved dispute, guarantee, etc.), or is used for statistical purposes after being anonymized. After this archiving period, personal data is deleted. However, there are specific cases where the retention period for personal data is shorter.
When the User exercises his/her rights in application of the regulations on the protection of personal data, 123 mon école may keep a copy of his/her identity document for a maximum period of 12 months for requests for access and rectification, and 3 years for exercising the right to object.
Cookies are kept for a maximum of 13 months from the time they are placed. Similarly, IP addresses relating to consultations carried out on the Site are kept (after being anonymized) for a maximum period of 13 months.
Lastly, credit card data is in principle deleted once the transaction has been completed, i.e. as soon as payment has been made. However, deletion may be deferred until the service ordered has been provided, plus the withdrawal period, if applicable. In the case of payment by credit card, the card number and its validity date may be kept in an intermediate archive for the legal period of 13 months following the debit date, for the purpose of proof in the event of any dispute concerning the transaction. This period may be extended to 15 months to take account of the possibility of using deferred debit cards. This data must only be used if the transaction is contested.
Data relating to the visual cryptogram is not stored. When the card expiry date is reached, the card data is deleted.
Lastly, unless the Member objects, a digitized identity photo of his/her child will be kept by the Establishment for the duration of the school year and will never be communicated to third parties. In addition, the educational activities carried out as part of the schooling provided sometimes involve the use of a camera. Children may therefore be photographed or filmed on these occasions. In accordance with current legislation concerning personal image rights, these images may only be taken and distributed with the prior and express authorization of the Member, and will be strictly limited to publication on the Site's secure blog, accessible only to families who have registered their children for schooling and extra-curricular activities. 123 mon école will not use these images for any commercial purpose whatsoever. The storage and distribution of these images will be limited to 12 months. The captions accompanying the photographs and/or films shall not harm the reputation of the child and/or the Member, nor their private life. The Member may, at any time, remove the images from the Site's blog and object to any further dissemination by sending an e-mail to the following address: contact@123monecole.com.

12.9 Subject to the limits provided for by the regulations in force, each User has the following rights with regard to his/her personal data:

Right of access
The User is entitled to obtain from 123 mon école école confirmation as to whether or not personal data concerning him or her is being processed and, if so, to request access to said personal data, including the purposes for which it is processed and the recipients. This right is not absolute, however, insofar as 123 mon école must take account of the rights and freedoms of others.
In this respect, the User may request to receive an electronic copy (for any additional copy, 123 mon école is entitled to demand payment of a reasonable fee based on the administrative costs incurred).
Before responding to a User's request, 123 mon école is required by law to verify the User's identity. 123 mon école may also ask the User to provide further information in order to respond to the request.

Right of rectification
The User has the right to request the correction of any personal data concerning him/her that may be incorrect, and the limitation of its processing for the time required to make the correction. The User also has the right, depending on the nature of the processing, to request that the personal data held by 123 mon école be completed. In this case, 123 mon école may ask the User for proof.

Right to object
Where the collection and processing of personal data is based on the User's consent (such as registration for newsletters, use of cookies), the User has the right to withdraw consent at any time.
However, 123 mon école shall be entitled not to comply with the User's request if it is shown that there are compelling legitimate grounds for processing the User's personal data which override the User's interests and rights and freedoms, or for establishing, exercising or defending legal claims. In accordance with current regulations, the withdrawal of the User's consent is valid only for the future and does not call into question the lawfulness of the processing carried out prior to this withdrawal.

Right not to be the subject of a decision based exclusively on automated processing
Subject to certain limitations, the User has the right to object to being the subject of a decision based exclusively on automated processing, including profiling, producing legal effects concerning him or her or significantly affecting him or her in a similar way.

Right to erasure ("right to be forgotten")
The User may also request the deletion of his/her personal data in the following cases:
● his/her personal data is no longer required for the purposes for which it was collected or otherwise processed,
● he wishes to withdraw his consent on which the processing of his personal data was based and there are no other legal bases justifying such processing,
● he considers and can establish that his personal data has been processed unlawfully,
● his or her personal data must be deleted by virtue of a legal obligation.
The User may alternatively, within the limits provided by law, request the limitation of the processing of his personal data.
Notwithstanding the exercise of the User's right to erasure or limitation, 123 mon école may retain some of the User's personal data when required or authorized by law, when 123 mon école has a legitimate reason to do so, for the exercise or defense of legal rights (such would be the case if 123 mon école believes that the User has violated the General Terms and Conditions).

Right to limit processing of personal data
Applicable regulations provide that this right may be invoked in certain cases, in particular the following:
● When the User disputes the accuracy of his/her personal data,
● When the User considers and can establish that the processing of his/her personal data is unlawful, but objects to the deletion of his/her personal data and demands instead the limitation of the processing,
● when 123 mon école no longer requires the User's personal data but it is still necessary for the establishment, exercise or defense of legal claims,
● when the User objects to processing that would be based on 123 mon école's legitimate interests, during verification as to whether the legitimate motives pursued by the data controller prevail over his or her own.

Right to portability of personal data
The User may, within the limits provided for by law, request 123 mon école:
● on the one hand, to recover, in a commonly used and readable structured format, the personal data that he has communicated to 123 mon école in an automated manner and,
● on the other hand, to transmit their personal data to another data controller without 123 mon école being able to object.

Right to lodge a complaint with a supervisory authority
If, despite 123 mon école 's efforts to preserve the confidentiality of the User's personal data, the User believes that his or her rights have not been respected, he or she has the right to lodge a complaint with a supervisory authority.
In France, this is the CNIL(https://www.cnil.fr/fr).
A list of supervisory authorities is available on the European Commission's website, accessible via the following link: https: ec.europa.eu/info/law/law-topic/data-protection_en.

Right to decide what happens to personal data after death
Finally, the User has the right to organize the fate of his/her personal data post-mortem by adopting general or specific directives. 123 mon école undertakes to respect these directives. In the absence of directives, 123 mon école recognizes the possibility for heirs to exercise certain rights, in particular the right of access and the right to oppose the processing of the User's personal data.

12.10 For any question relating to 123 mon école 's personal data protection policy and/or to exercise his/her rights as described in article 12.9, the User may contact the company 123 mon école, by e-mail or by post, by sending a letter specifying the right(s) he/she wishes to exercise, accompanied by a copy of an identity document and indicating his/her first and last name and, if applicable, those of his/her child, to the following e-mail address: contact@123monecole.com or to 123 mon école - 28 rue Frémicourt 75015 Paris (France).
123 mon école undertakes to reply to the User as soon as possible, and in any event within one month of receipt of the request.
If necessary, this period may be extended by two months, taking into account the complexity and number of requests sent to 123 mon école. In this case, the User will be informed of the extension and the reasons for the postponement.
If the User's request is submitted electronically, 123 mon école will also respond electronically where possible, unless the User expressly requests otherwise.
If 123 mon école does not comply with the User's request, 123 mon école will inform the User of the reasons and the User will then have the right to lodge a complaint with a supervisory authority (in France the CNIL) and/or to take legal action.

12.11 123 mon école will in principle store the User's personal data in the European Union.

12.12 The Site uses third-party software applications that enable the User to share Site content with others, or to inform others of the User's opinion regarding Site content. This is notably the case for the "Share" and "Like" buttons on social networks (Facebook, Twitter, Instagram, Linkedin).
The use of social networks by the User to interact with 123 mon école may result in the exchange of data between 123 mon école and these social networks. For example, if the User is connected to the Facebook social network on his/her computer and consults a page of the Site, Facebook may collect this information. Similarly, if the User clicks on the "Instagram" button on a page of the Site, Instagram will collect this information. If the User does not wish the social network to link the information collected via the Site to his/her account, he/she must disconnect from the social network before visiting the Site.
In any event, 123 mon école advises the User to consult the privacy policies of these social networks in order to become aware of the personal data they may collect through these application buttons, as well as the purposes for which this data may be used, in particular for advertising purposes. The User may configure access and confidentiality directly on the social networks.

12.13 Les cookies
Lors de la consultation du Site par un Utilisateur, des informations relatives à sa navigation sont susceptibles d’être enregistrées dans des fichiers texte appelés « cookies » déposés sur son terminal (ordinateur, mobile ou tablette), sous réserve de ses choix concernant les cookies qu’il peut modifier à tout moment. Seul l’émetteur d’un cookie est susceptible de lire ou de modifier les informations qui y sont contenues. 123 mon école utilise la solution qui consiste à proposer à l’utilisateur de personnaliser ses choix, pour gérer le recueil des consentements ou le refus au dépôt ou à la lecture des cookies et respecter le droit des Utilisateurs au retrait de leur consentement. Le simple fait de se rendre sur le Site (page d’accueil ou directement sur une autre page du site à partir d’un moteur de recherche par exemple) ne vaut pas acceptation et n’entraîne pas l’installation de cookies soumis à votre consentement préalable. Tant que l’Utilisateur ne les a pas acceptés, aucun cookie soumis au consentement préalable ne sera déposé ou lu sur le terminal de l’Utilisateur. Le refus de donner son consentement ou l’absence de choix n’empêchent pas l’accès au Site.
Ces cookies sont émis par 123 mon école afin de faciliter la navigation sur le Site et permettent le bon fonctionnement de certains services (notamment la validation en ligne du dossier de demande d’admission).
Des cookies tiers peuvent également être placés afin d’identifier les services consultés sur le Site et ainsi établir des statistiques. Il s’agit de cookies qui permettent à 123 mon école de connaître l’utilisation et les performances du Site, d’établir des statistiques, des volumes de fréquentation et d’utilisation des divers éléments du Site (contenus visités, parcours) lui permettant d’améliorer l’intérêt et l’ergonomie des services (les pages ou les rubriques les plus souvent consultées). Les cookies servent également 123 mon école pour compter les visiteurs d’une page. Ces cookies sont déposés par Google Analytics et relèvent de sa politique de cookies.
L’émission et l’utilisation de cookies par des tiers, sont soumises aux politiques de protection de la vie privée de ces tiers. 123 mon école n’a ni accès et ni contrôle sur les cookies tiers. Toutefois, 123 mon école veille à ce que les sociétés partenaires traitent les informations collectées sur le Site dans le respect de la loi « Informatique et libertés ». Le Membre peut toujours refuser les cookies tiers par un paramétrage approprié de son navigateur.
Si l’Utilisateur partage l’utilisation de son terminal avec d’autres personnes.
Si le terminal de l’Utilisateur est utilisé par plusieurs personnes ou dispose de plusieurs logiciels de navigation, 123 mon école ne peut pas assurer à l’Utilisateur de manière certaine que les services et publicités destinés à son terminal correspondent bien à sa propre utilisation de ce terminal et non à celle d’un autre utilisateur de ce terminal.
En conséquence, le partage avec d’autres personnes de l’utilisation du terminal de l’Utilisateur et la configuration des paramètres de son navigateur à l’égard des cookies, relèvent du libre choix et de la responsabilité de l’Utilisateur.
Outre le fait que l’Utilisateur peut continuer la visite du Site en refusant les cookies, plusieurs possibilités lui sont également offertes pour gérer les cookies.
En cas de refus des cookies ou de paramétrage de ces derniers, l’Utilisateur sera susceptible de modifier sa navigation sur Internet et ses conditions d’accès à certains services présents sur le Site nécessitant l’utilisation de cookies. Ainsi, sa visite du Site et la sécurité de sa navigation peuvent être dégradées. De même, certaines pages et fonctionnalités peuvent être inaccessibles.
L’Utilisateur peut exprimer et modifier à tout moment ses souhaits en matière de cookies, par les moyens décrits ci-dessous.
L’Utilisateur peut configurer son logiciel de navigation de manière à ce que des cookies soient enregistrés dans son terminal ou, au contraire, qu’ils soient rejetés, soit systématiquement, soit selon leur émetteur. L’Utilisateur peut également configurer son logiciel de navigation de manière à ce que l’acceptation ou le refus des cookies lui soient proposés ponctuellement, avant qu’un cookie soit susceptible d’être enregistré dans son terminal.
Les choix de l’Utilisateur ne sont jamais définitifs. À tout moment, il peut désactiver, gratuitement, tout ou partie des cookies selon le procédé décrit ci-dessous.
Si le navigateur de l’Utilisateur est configuré de manière à refuser tous les cookies, il ne pourra pas créer son Compte ni profiter de fonctions essentielles du Site.
La configuration de chaque navigateur est différente. Elle est décrite dans le menu d’aide du navigateur du terminal de l’Utilisateur, qui lui permettra de savoir de quelle manière modifier ses souhaits en matière de cookies. L’Utilisateur peut désactiver les cookies ou les supprimer en utilisant les options de son navigateur. Chaque navigateur étant différent, l’Utilisateur est invité à consulter la notice de son navigateur pour le paramétrer à sa convenance.

● Firefox TM : 0. open Firefox
1. Press the "Alt" key
2. In the menu at the top of the page click on "Tools" then "Options".
3. Select the "Privacy" tab
4. In the drop-down menu to the right of "Retention rules", click on "Use personalized settings for history".
5. A little further down, uncheck "Accept cookies".
6. Save your preferences by clicking on "OK".

● Internet Explorer TM: 0. Open Internet Explorer
1. In the "Tools" menu, select "Internet Options".
2. Click on the "Privacy" tab
3. Click on "Advanced" and uncheck "Accept".
4. Save your preferences by clicking "OK" Learn more
> Open Google Chrome
1. Click on the tools icon in the menu bar
2. Select "Options".
3. Click on the "Advanced Options" tab
4. In the "Cookie settings" drop-down menu, select "Block all cookies".
> Open Safari
1. In the top menu bar, click on "Safari", then "Preferences".
2. Select the "Security" icon
3. Next to "Accept cookies", check "Never".
4. If you want to see the cookies that are already saved on your computer, click on "Show cookies" Find out more:
● Google Chrome TM:
● Safari TM:
These cookies are stored on the User's computer for a maximum of 13 months from the time they are placed.
Lastly, IP addresses relating to consultations made by the User on the Site are collected and kept for statistical purposes, after being anonymized.
For further information, the User may consult the CNIL website(http://www.cnil.fr).

ARTICLE 13 - LIABILITY

13.1. Limitation of liability

13.1.1 The services offered on the Site comply with French legislation. 123 mon école shall not be held liable in the event of non-compliance with the legislation of another country.

13.1.2 123 mon école undertakes to use its best efforts to secure access to, consultation and use of the Site in accordance with the rules of use of the Internet. However, 123 mon école cannot guarantee that the Site will be free of anomalies, viruses, errors or bugs, nor that these can be corrected, nor that the Site will function without interruption or breakdown, nor that it will be compatible with any computer equipment or particular configuration. The Site is accessible 24 hours a day, 7 days a week, except in cases of force majeure or the occurrence of an event beyond the control of 123 mon école , and subject to any breakdowns and maintenance operations necessary for the proper functioning of the Site. Maintenance work may be carried out without prior notice to the User.

13.1.3 The User declares that he/she accepts the characteristics and limits of the Internet, and in particular its technical performance, response times for consulting, querying or transferring data and the risks associated with the security of communications.
In this respect, the User acknowledges that :
- use of the Site is at the User's own risk, the Site and its content being accessible "as is" and subject to availability,
- the User is responsible for any damage to his or her equipment and/or loss of data resulting from downloading or consulting the Site,
- It is therefore the User's responsibility to take all appropriate measures to protect his/her own data and/or software from contamination by any viruses circulating on the Site,
- no advice or information, whether oral or written, obtained by the User from 123 mon école or when using the Site is likely to create guarantees not expressly provided for in the General Conditions,
- the User is solely responsible for his or her use of the Site,
- the communication of access codes or any other information deemed confidential is made under the User's own responsibility,
- It is the User's responsibility to take all necessary measures to ensure that the technical characteristics of his or her equipment enable him or her to consult the Site.

13.1.4 The Site may include hypertext links to other sites. The User therefore acknowledges that 123 mon école shall not be held liable for any damage or loss, proven or alleged, resulting from or related to the use or the fact of having taken cognizance of the content, advertising, products or services available on these external sites or sources. Likewise, 123 mon école école shall not be held liable if the User's visit to one of these sites causes him/her harm. If, despite the best efforts of 123 mon école, one of the hypertext links present on the Site points to a site or an Internet source whose content does not comply or does not appear to comply with the requirements of French law, the User undertakes to immediately contact the Site's Publishing Director, whose contact details are given in the Site's legal notice, in order to inform him/her of the address of the pages of the third-party site in question.

13.2 Force majeure
Neither the User nor 123 mon école will have failed in their contractual obligations insofar as their execution is delayed, hindered or prevented by a case of force majeure as defined in article 1218 of the French Civil Code.

ARTICLE 14 - LANGUAGES USED - APPLICABLE LAW - MEDIATION - DISPUTES

14.1 The General Conditions have been drafted in French, which will be considered, in any case, as the sole language of the parties.

14.2 The interpretation and execution of the General Terms and Conditions, as well as all acts and agreements that may follow or result from them, as well as all claims and disputes between the parties, shall be governed by French law, regardless of the nationality of the User (Member or simple Internet user) and his/her address.

14.3 In the event of a dispute, an amicable solution will be sought. To this end, the User (Member or simple Internet user) is kindly requested to contact the Management of 123 mon école in writing (by email: contact@123monecole.com or by post 123 mon école, service litige, 28 rue Frémicourt, 75015 Paris - France) indicating his/her surname, first name, address, email and, if applicable, the surname and first name of the child concerned.

14.4 The User (Member or simple Internet user) may also have recourse to mediation. The Mediator is neither a judge nor an arbitrator; he/she is a neutral, impartial third party, independent of 123 mon école. To this end, 123 mon école offers the User (Member or simple Internet user) free recourse to the Association des Médiateurs Indépendants d'Ile de France (AMIDIF), whose contact details are as follows: AMIDIF - 1 Place des Fleurus - 77100 Meaux - France. This mediation procedure may only be initiated if 123 mon école 's dispute department has not responded satisfactorily to the User's (Member or simple Internet user) written request.
In this case, the User (Member or simple Internet user) may contact the mediator via the Internet at www.amidif.fr or by sending an e-mail to contact@amidif.com or by post to AMIDIF - 1 Place des Fleurus - 77100 Meaux-France.
Regardless of the means used to contact AMIDIF, the User's request (Member or simple Internet user) must contain the following elements in order to be processed rapidly: his/her postal and telephone contact details, e-mail address as well as the full name and address of 123 mon école, a brief statement of the facts and proof of the prior steps taken with 123 mon école école.

14.5 All disputes arising from the application of the General Terms and Conditions and/or from enrolment in the schooling provided at the Establishment and in extra-curricular activities shall be submitted exclusively to the competent French courts, even in the event of a warranty claim or multiple defendants or an incidental claim.